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Terms of Service

Effective Date: April 23, 2026

Welcome to FirmForce (firmforce.io). These Terms of Service (“Terms”) govern your use of the FirmForce website and our legal exhibit preparation services. By accessing our website, setting up an account, or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By utilizing FirmForce, whether by granting us access to your documents or submitting an order, you confirm that you have read, understood, and agree to these Terms. If you are using our services on behalf of a law firm or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

FirmForce provides legal exhibit preparation services for litigators and law firms. We securely collect raw documents (emails, Word documents, PDFs, images) and process them into court-ready, Bates-numbered PDF exhibit packages. Clients may provide these files directly or grant us secure, read-only access to their document sources.

Our services are available through two primary engagement models:

  • On-Demand: Per-order, project-based assistance.
  • Retainer: Ongoing, recurring service arrangements for firms requiring consistent, continuous support.

3. Client Responsibilities

To ensure accurate and timely results, you agree to the following:

  • Proper Authorization: You represent and warrant that you have the legal right, consent, and authority to share all submitted documents with FirmForce, including any sensitive medical, financial, or personal data contained within them.
  • Clear Instructions: You must provide clear, accurate, and complete instructions for how documents should be organized, formatted, or Bates-numbered.
  • Access: If you choose to grant us access to a cloud drive or document repository, you must ensure we are provided with the necessary read-only permissions to retrieve the files.

4. Payment and Fees

Because we offer both on-demand and retainer arrangements, specific pricing and payment schedules will vary based on the nature of your engagement. All fees, billing intervals, and payment terms will be agreed upon in writing prior to the commencement of any work. You agree to pay all agreed-upon fees in a timely manner.

5. Turnaround Time and Delivery

We pride ourselves on speed and responsiveness. While we will use our best efforts to meet your requested turnaround times and delivery deadlines, all timelines provided are estimates. We do not guarantee exact delivery times and are not liable for delays caused by incomplete instructions, corrupt files, or forces outside of our control.

6. Revisions Policy

We want you to be completely satisfied with your exhibit packages. FirmForce will provide revisions to your delivered packages until you are satisfied, provided that the revision requests align with your original instructions and constitute a reasonable use of the service. Providing completely new instructions or adding substantial new documents after initial delivery may incur additional fees.

7. Confidentiality

FirmForce treats all client documents, legal strategies, and case information as strictly confidential. We maintain HIPAA-compliant infrastructure and will not disclose your files to any third party except as strictly necessary to fulfill our services (e.g., secure cloud hosting) or as required by law.

8. Intellectual Property

  • Your Property: You (or your clients) retain all ownership, rights, and title to the original documents you provide to us, as well as the final exhibit packages we deliver to you.
  • Our Property: FirmForce retains all ownership and intellectual property rights to our website, underlying software, workflows, and proprietary exhibit preparation methodologies.

9. Limitation of Liability

FirmForce provides administrative and technical document preparation support; we do not provide legal advice. You remain solely responsible for reviewing all final exhibit packages for accuracy and compliance before submitting them to a court, opposing counsel, or any other party.

To the maximum extent permitted by law, FirmForce shall not be liable for any indirect, incidental, or consequential damages arising from the use of our service. FirmForce is specifically not liable for missed court filing deadlines, adverse case outcomes, legal penalties, or judicial sanctions resulting from the use of our services or delayed deliveries.

10. Termination

Either party may terminate this agreement at any time. If you are on a retainer arrangement, termination terms will be governed by your specific retainer agreement. FirmForce reserves the right to suspend or terminate your access to our services if you violate these Terms, fail to pay invoices, or if we determine we cannot securely or legally process your documents.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [State], United States, without regard to its conflict of law principles.

12. Contact Us

If you have any questions about these Terms, please contact us at: Email: legal@firmforce.io